PRIVACY POLICY | Nortonremodeling

Norton Remodeling LLC
Effective Date: October 26, 2026

Norton Remodeling LLC ("Norton Remodeling," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, request an estimate, contact our company, or inquire about our residential remodeling, renovation, repair, and reconstruction services.

1. Information We Collect
We may collect personal information that you voluntarily provide when communicating with Norton Remodeling LLC, including:

Your first and last name
Telephone number
Email address
City, ZIP code, and project location
Type of remodeling, construction, or repair services requested
Anticipated project start date or timeframe
Details about your property or proposed project
Photographs, documents, or other materials you voluntarily upload
Communications regarding estimates, scheduling, and services

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and website interaction data.

Please do not submit Social Security numbers, banking information, credit card numbers, government identification documents, or other sensitive information through our website's general inquiry or estimate forms.

2. How We Use Your Information
Norton Remodeling LLC may use information collected through our website to:

Respond to inquiries and estimate requests
Evaluate proposed remodeling, renovation, and repair projects
Contact customers about project details and scheduling
Prepare estimates, proposals, and service agreements
Coordinate work with employees, subcontractors, suppliers, and other service providers as necessary
Maintain business records and customer communications
Improve our website, customer service, and business operations
Protect our website against fraud, spam, and unauthorized activity
Comply with applicable legal and regulatory obligations

Submitting an estimate request does not establish a contractor-client relationship or create a binding agreement for construction services.

3. Project Photographs and Uploaded Materials
Our website may allow visitors to upload photographs or documents relating to proposed remodeling, repair, or reconstruction projects.

These materials may be used to evaluate the requested work, understand project conditions, prepare estimates, and communicate about potential services.

Project photographs may reveal information about your home, property, furnishings, or personal belongings. Please avoid uploading images that contain sensitive documents, financial information, identification records, or other unnecessary private details.

We may share submitted project materials with employees, subcontractors, consultants, or service providers when reasonably necessary to evaluate or perform requested services.
We will not intentionally publish customer-submitted photographs as promotional project images without obtaining the appropriate permission.

Separate authorization may be requested before using identifiable customer property photographs, testimonials, or project information for advertising, website portfolios, or other promotional purposes.

4. Communications With Customers
When you provide your contact information, Norton Remodeling LLC may contact you regarding your inquiry, estimate request, appointment scheduling, project status, or services you have requested.

Communications may occur by telephone, email, or other methods you authorize or use to contact us.

Submitting an estimate request does not automatically enroll you in promotional text messaging or marketing campaigns.

If we introduce marketing email or SMS programs in the future, we will provide any additional notices and consent options required by applicable law.

5. Website Hosting and Third-Party Service Providers
Our website is hosted through Wix, which provides website hosting, online forms, and related business-management technology.

Information submitted through our website may be processed or stored by Wix and other service providers supporting our website and business operations.

We may also disclose information to appropriate third parties when reasonably necessary to provide services, such as:

Website hosting and technology providers
Email and communications service providers
Employees and authorized subcontractors
Suppliers or professional consultants involved in a project
Insurance-related representatives when relevant and authorized
Government agencies or other parties when disclosure is required by law

We do not sell customer contact information or submitted project photographs to data brokers.

Our service providers may process information on our behalf subject to their applicable contractual terms and privacy practices.

6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, maintain security, remember preferences, and understand website performance.

Some cookies are necessary for the website to function properly. Additional analytics or advertising technologies may be used if enabled.

Visitors may manage cookies through their browser settings and, when available, our website's cookie preferences.

Disabling certain cookies may affect website functionality.

For additional information about Wix's data practices, please visit:
https://www.wix.com/about/privacy

7. Data Security
Norton Remodeling LLC takes reasonable steps to protect personal information against unauthorized access, disclosure, alteration, and misuse.

These measures may include limiting access to business information, using password-protected accounts, and relying on security features provided by our technology service providers.

However, no internet-based transmission or electronic storage method is guaranteed to be completely secure.

We encourage customers not to transmit sensitive financial or identity information through general website forms.

8. Information Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, evaluate or perform services, maintain business records, resolve disputes, satisfy applicable legal obligations, and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and whether a customer enters into a service agreement with Norton Remodeling LLC.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.

9. Your Privacy Choices
You may contact Norton Remodeling LLC to request that we review, correct, or delete personal information you previously provided.

We will evaluate such requests in accordance with applicable law, identity-verification requirements, and legitimate business recordkeeping obligations.

Certain information may need to be retained for legal, contractual, insurance, accounting, or dispute-resolution purposes.

To submit a privacy-related request, contact us using the information below.

10. Children's Privacy
Our website is intended for adults seeking residential remodeling, renovation, and home improvement services.

We do not knowingly solicit personal information from children under the age of 13.

If we learn that personal information was submitted by a child under 13 without appropriate authorization, we will take appropriate steps to address that information.

11. Georgia Law and Data Security Incidents
Norton Remodeling LLC operates in Georgia and seeks to comply with applicable federal and Georgia privacy and consumer protection laws.

In the event of a data security incident involving protected personal information, we will assess applicable notification and response obligations, including those arising under Georgia law.
Nothing in this Privacy Policy limits rights or protections provided to consumers under applicable law.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology providers, or legal requirements.

Updated versions will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted will be subject to the updated policy, to the extent permitted by applicable law.

13. Contact Information
For questions about this Privacy Policy or the handling of your personal information, please contact:
Norton Remodeling LLC
156 Lakemont Dr
LaGrange, GA 30240
Telephone: (678) 201-9705
Email: nortonremodeling87@yahoo.com

Service Area: West Georgia, including surrounding communities.

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